The last time I got my license renewed, I made an appointment, arrived early, entered all the information for my appointment on the little electronic gatekeeper thingy, and take a seat. People who arrived after me are getting called before me. Finally, after I've been there for an hour, I ask how much longer. I'm told I can't be called before my appointment. My appointment was 45 minutes ago. Oh, if you missed your appointment you have to schedule a new one. I didn't miss it, I've been here for an hour. Did you sign in when you arrived? Yes. That's the problem. The system won't let you sign in more than 5 minutes early.
blink. . .blink
Say what now? The system that happily took all of my information just, what, threw it out?
Yes. But if you enter it again, I'll flag your appointment as being allowed to be late.
Thank you. That's so gracious of you.